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Privacy Policy

FieldEye Privacy Policy

Effective date: March 1, 2021

Your privacy is important to FieldEye Inc. (“FieldEye,” "us", "we", or "our"). This FieldEye Privacy Policy (the “Privacy Policy”) describes how we may collect, use, store, disclose, and process your personal information through your access to or use of FieldEye products and services, including those at www.fieldeye.com, related websites, mobile software applications, and other offerings (collectively, the "Service"). By using the Service, you signify your acceptance of this Privacy Policy. We may change this Privacy Policy from time to time by posting changes at this URL and may send notification emails. Your continued use of the Service following the posting of such changes will be deemed your acceptance of those changes. 

Please note that this Privacy Policy applies only to the Service and not to any third party website linked to or from it, or any third party website in which FieldEye content or functionality is embedded. We do not control the privacy policies or practices of others.  

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

In general, we receive and collect all information you provide via the Service, including, but not limited to, through website input fields (including advertisements), phone, email (including email campaigns), web chat, or in other such ways, when you register an account, when you request information, when you submit or respond to another user or when you fill out forms. This includes personal information that can identify or relates to you, including but not limited to your first and last name; credit card information; home or business telephone number; IP, home, business or mailing, and email addresses; demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers); date of birth; insurance information; photographs; information about your project, request or need; video or audio files; in certain circumstances, payment and/or identity verification information; and/or any other content you include in communications with other users through the Service or communications with us. It may also include information specific to services you are requesting or offering through the Service, such as a business name, service description, equipment description, qualifications and credentials. You have the choice on what information to share and the services you want to engage. You can choose not to provide information to us, but in general some information about you is required in order for you to access certain functionality of the Service, such as those mentioned above or for tracking your preferences, subscribing to a newsletter, or initiating other such actions. 

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may use cookies, log files, web beacons, device identifiers, advertising identifiers and similar tracking technologies, including those from third-party service providers like Google Analytics and other cloud-based tools, to automatically collect your preferences, performance data, and information about your web usage when you visit the Services. For example, we may collect your IP address, device and Internet service provider information, Web browser details and the address of any referring website. This may include collecting geolocation signals from your IP address or device settings to determine your location so that we may operate and personalize the Services for you, including to provide more relevant ads and search results.  We may also collect information about your online activity, such as pages viewed and interactions with other users. The Service is not designed to recognize or respond to “do not track” signals received from browsers. You can control the information collected by such tracking technologies or be alerted when cookies are sent by adjusting the settings on your Internet browser or devices, but such adjustments may affect or disable certain functionality of the Services. You can learn more about Google Analytics and your options for opting out of interest-based Google ads at https://adssettings.google.com.  You can learn more about targeted ads and your ability to opt out of receiving interest-based ads at optout.aboutads.info and www.networkadvertising.org/choices.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To comply with legal obligations
  • To send periodic emails, telephone or text messages
  • To register you to enable you to use the Service and to verify your identity and authorize you to use the Service

We may display information related to your business, including your name or your business’s name, publicly on your profile, except to the extent we tell you we will not display such information. If the information you provide us upon signing up for an account differs from the information you provide us as part of the verification data we collect, we have sole discretion in determining which information will be displayed publicly on your profile.

Retention of Data

Personal information collected by us may be stored and processed in your region, in the United States, and in any other country where FieldEye or its affiliates, subsidiaries, or service providers operate facilities. We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection or audit purposes, or as otherwise required by law.

FieldEye complies with applicable data protection laws, including applicable security breach notification requirements. 

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your personal information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policies. 

The payment processors we work with are:

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Accessing and Updating Your Information

To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and request details about how we process it, (ii) request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, (iii) request that we update or correct inaccuracies in that information, (iv) object to our use of your personal information, (v) ask us to block or delete your personal information from our database, and (vi) request to download the information you have shared on the Services. 

You may make these requests and any other inquiries about this Privacy Policy by emailing info@fieldeye.com. Any such requests are subject to the protection of other individuals’ rights and applicable law. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Data Transfer

Our databases are currently located in the United States. FieldEye makes no claim that its Service are appropriate or lawful for use or access outside the United States. If you access the Service from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Service. By sending us your information, you further consent to its storage within the United States.

Children's Privacy

Our Service is not directed to children, and you may not use the Service or provide any personal information to us if you are under the age of 13 or if you are not old enough to consent to the processing of your personal information in your country. 

California Privacy Rights

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please e-mail us or write to us at the addresses below. In addition, if you are a California resident (as defined by the California Consumer Privacy Act), you may have certain rights. For more information, please refer to the below Privacy Notice for California Residents for further information for California residents

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@fieldeye.com